Avrica Food

1. Information We Collect

• Account Information: Name, email, phone number, company name, business license, location, and other details provided during registration and verification.
• Transaction Data: Information about inquiries, orders, payments, and shipping details conducted through the platform.
• Communication Data: Messages exchanged between users on our platform. We monitor communications to enforce our policies and ensure safety.
• Usage Data: Information about how you interact with our platform, including IP address, browser type, and pages visited.

2. How We Use Your Information

• To operate and maintain the platform.
• To verify user identities and build a trusted marketplace.
• To facilitate transactions and communication between buyers and sellers.
• To provide customer support and resolve disputes.
• To improve our services and user experience.
• To send you important notifications and marketing communications (you can opt out at any time).

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following limited circumstances:

• Between Users: We share necessary information between buyers and sellers to facilitate transactions (e.g., company name, contact person for an order). However, we prohibit the exchange of direct off-platform contact details in initial communications.
• Service Providers: With trusted third-party partners who provide services on our behalf, such as payment processing and logistics, under strict confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or other legal process.

4. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your profile information through your dashboard or by contacting our support team.